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Previous Incidents

[Resolved] Temporary Loss of internet service

This incident lasted 6 hours and 7 minutes.
  • Kyle of Sutherland
Wed, 9 Oct 2019
11:18:55 BST

We are currently experiencing an issue with part of our Kyle of Sutherland coverage area. We are looking into this issue and will solve as soon as possible. We are sorry for any inconvenience.

11:45:02 BST

We have confirmed with SSEN that they are carrying our grid power maintenance and the power will be off for some of the days. We hope to power restored within the next few hours. We apologise for the unplanned outage!

17:25:56 BST

SSEN has now finished their line work and the grid mains power has been restored. Customer connections should now be coming back online. If your connection has not come back online, please reboot your router and antenna. We apologise for any inconvenience that may have been caused!

No further notices from the past 7 days.